Training & Learning
Building Knowledge, Building Confidence
At Urban Shield, we invest in continuous learning — for our team and our POSP partners. Our training sessions cover insurance products, regulatory compliance, claim processes, and professional development.
Our Approach
Why Training Matters
Insurance is a knowledge-driven profession. The better our team and partners understand products, regulations, and client needs, the better the outcomes for the people we serve.
We conduct regular internal training sessions, product knowledge workshops, and partner development programmes — ensuring everyone associated with Urban Shield is equipped to provide accurate, responsible guidance.
Product Knowledge
Sessions covering Life, Health, Motor and General insurance products — terms, exclusions, benefits and suitability.
POSP Training
IRDAI-mandated 15-hour training for POSP candidates, with guidance on assessment preparation and registration.
Claim Process Workshops
Practical sessions on documentation, submission procedures, follow-up and grievance redressal.
Compliance & Ethics
Training on IRDAI regulations, ethical conduct, and responsible advisory practices.
Training Gallery
Moments from Our Sessions
Photos from our training programmes, workshops and partner development events. Upload your own photos to personalise this section.
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Product Knowledge Session
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POSP Training Workshop
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Claim Process Training
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Compliance & Ethics Session
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Partner Development Programme
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Team Training Event
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Interested in Joining as a POSP Partner?
We guide eligible candidates through the full IRDAI training and registration process. Reach out to learn more.
Enquire About POSP Partnership